Refunds and Returns Policy

RETURN POLICY

 Last updated October 02, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

 

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

To return an item, please email customer service at info@covidsafeservices.ie to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:


Covid Safe Services

Attn: Returns

RMA #

Suite 40, Block 5  

Northwood Court, Northwood Avenue  

Santry, Dublin 9, D09T266  

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

 REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least twenty eight (28) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS    

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

Please note we will be unable to issue refunds or exchanges for any face covering products or items that the package seal has been broken or opened or face covering products that have been removed from their sealed packaging or have been tampered with.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

087 393 57 49 

info@covidsafeservices.ie